Refund & Cancellation Policy
Effective Date: 1 August 2025
At YouthLight, we deeply value the trust of our donors. As a non-profit NGO, we use donations to fund our programs and operations. Please read our refund policy below:
Donations
All donations are final and cannot be refunded.
In case of a technical error or duplicate donation, please contact us within 7 days at contact@youthlight.org with proof of the transaction.
Any request for refund is subject to review and will be processed at the discretion of YouthLight management.
Cancellation
Once a donation is successfully made, it cannot be cancelled.
If you believe an error was made in the amount or frequency of your donation, please inform us promptly.
Tax Deduction Receipts
Donations eligible under Section 80G will receive a digital receipt within 10 business days.
Inaccurate donor information (e.g., PAN or email) may delay or prevent issuance of receipts.
Security
We follow best practices to protect your data. However, no online platform is 100% secure. We advise users to be cautious while sharing personal data online.
Contact Us for Refund Queries
Email: contact@youthlight.org
Subject: “Refund Request – [Your Transaction ID]”
