Refund & Cancellation Policy

At YouthLight, we deeply value the trust of our donors. As a non-profit NGO, we use donations to fund our programs and operations. Please read our refund policy below:

Donations

• All donations are final and cannot be refunded.
• In case of a technical error or duplicate donation, please contact us within 7 days at contact@youthlight.org with proof of the transaction.
• Any request for refund is subject to review and will be processed at the discretion of YouthLight management.

Cancellation

• Once a donation is successfully made, it cannot be cancelled.
• If you believe an error was made in the amount or frequency of your donation, please inform us promptly.

Tax Deduction Receipts

• Donations eligible under Section 80G will receive a digital receipt within 10 business days.
• Inaccurate donor information (e.g., PAN or email) may delay or prevent issuance of receipts.

Security

We follow best practices to protect your data. However, no online platform is 100% secure. We advise users to be cautious while sharing personal data online.

Contact Us for Refund Queries

Email: contact@youthlight.org
Subject:“Refund Request – [Your Transaction ID]”